How do I talk to a human???? SS just sent me a letter - to my address to tell

[PoliticAverse]

2. From:

https://www.ssa.gov/agency/contact/phone.html

We are currently having problems with our 800 Number system. You may experience service issues, including poor call quality, dropped calls and long wait times. We sincerely apologize for any inconvenience and we appreciate your patience while we work to fully restore phone service.

If you cannot reach your local office, you may call our National 800 Number toll-free at 1-800-772-1213. You may be able to take care of your business by using one of our automated telephone services (please see below) 24 hours a day without having to wait for a telephone representative. Wait times to speak with a representative may be longer than usual, which is why we encourage you to try our online services, automated telephone services, or call your local office first. Our National 800 Number, 1-800-772-1213, is available between 8:00 a.m. – 7:00 p.m., Monday through Friday