I need help uploading avatar images, please

[happybird]

I tried a site search because I am sure I’m not the first to ask, but didn’t get the results needed.

Every time I try to upload a custom avatar, I get an error message about the file being too big. I’ve clipped, resized, reshaped, and done everything I can think of to get it smaller, but no dice.

I’m on an iPad, trying to load from my Camera Roll. I’d rather not download an avatar making app, if possible. I don’t have a regular computer.

Any advice is appreciated.