Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Seniors

No Vested Interest

(5,219 posts)

4. Assemble copies of all correspondence and copies of both checks, front and back.

Reply to ChazInAz (Original post)

Sat Jul 27, 2013, 01:07 AM

Jul 2013

Document your visits to SS office, and persons you spoke with, if you have names. If you don't have names, it's always good to get a business card of any SS employee you deal with.

Then ask be assigned to one individual who will deal with your problem case until all is settled. this should be able to be done via USPS. In fact, it may be better, because it will give your SS person time to research and consult whomever necessary to get a final resolution.

Let them know you want/need a final resolution to this case.

Good luck.

Edit history

Please sign in to view edit histories.

Recommendations

0 members have recommended this reply (displayed in chronological order):

10 replies

= new reply since forum marked as read

Highlight:

Problem with SS [View all] ChazInAz Jul 2013 OP

I don't understand, don't know the official procedures, elleng Jul 2013 #1

I can only KC Jul 2013 #3

Do you know why, KC? elleng Jul 2013 #5

No I didn't KC Jul 2013 #7

Good. Thanks. Please do. elleng Jul 2013 #9

Man, what a mess! Suich Jul 2013 #2

Assemble copies of all correspondence and copies of both checks, front and back. No Vested Interest Jul 2013 #4

Forgot to mention. ChazInAz Jul 2013 #6

That is really KC Jul 2013 #8

Call 1 800 772 1213 and ask for a waiver of the overpayment. mysuzuki2 Sep 2013 #10