Difficulty with job interviews.

[drm604]

5. Over dinner I realized an answer I could have given.

I'm not sure if it's exactly what she was looking for or not but it was a task with a lot of details.

In my previous position, along with development, I was responsible for IT support. One of the things I had to do was prepare laptops and ship them out to new employees in the field. This involved a lot of details including creating an email account on Exchange, setting up a user account on the laptop, installing backup software, antivirus, and some proprietary software.

It also included setting up Outlook on the laptop so that it could access their email on the Exchange server. This involved knowing the name of a host and a server as well as various other parameters and entering all of this in the proper boxes when setting up Outlook.

I handled all of this by creating a check list which included all of the steps and all of the values I needed to setup a machine and then going down the list each time I did a setup.