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Apple Users

Tetrachloride

(8,554 posts)

18. The last resort... take to a repair shop.

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 04:09 PM

Nov 2020

The ones which replace phone batteries will probably do as good as an authorized Apple place -- if there is no authorized Apple repair place nearby.

Ask them to open it up. Check for dirt. Then close it.

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my iPad is frozen, can't turn it off to restart it......help [View all] a kennedy Nov 2020 OP

Hold the off button down until it turns off. True Blue American Nov 2020 #1

it doesn't turn off........I've tried that and it doesn't turn off. a kennedy Nov 2020 #6

Sorry, that is how mine always worked True Blue American Nov 2020 #10

Keep holding it down for about a minute LiberalArkie Nov 2020 #14

Nope, not turning off, held it down for almost 3 minutes..... a kennedy Nov 2020 #21

Plug it in and charge for awhile kimbutgar Nov 2020 #2

mine freezes constantly ebbie15644 Nov 2020 #3

Quick try: MyOwnPeace Nov 2020 #4

I don't get that red slider thing, because it doesn't turn off. a kennedy Nov 2020 #11

Another random idea: if you are a Mac owner, plug the iPad into the Mac. Tetrachloride Nov 2020 #16

that's the force shut down. SmartVoter22 Nov 2020 #25

you tube videos helped me with that problem. SCLumbeelady Nov 2020 #5

It should turn off and restart if you press and hold the sleep/wake and Home buttons The Velveteen Ocelot Nov 2020 #7

No no no... Vdizzle Nov 2020 #8

I'll try this......thanks. a kennedy Nov 2020 #22

YES, YES, YES, thank you, thank you, thank you..... a kennedy Nov 2020 #23

Cheers! Vdizzle Nov 2020 #24

Hold plcdude Nov 2020 #9

in the SETTINGS, there is a SHUTDOWN Tetrachloride Nov 2020 #12

The OP says it's frozen so they might not be able to open the settings menu. The Velveteen Ocelot Nov 2020 #15

Yep, remembered that about 20 seconds after posting. Tetrachloride Nov 2020 #19

Another way is to let the battery run out. Tetrachloride Nov 2020 #13

Yes Lucy Nov 2020 #20

You might try washing your hands. MAYBE, the electrostatic aspect Tetrachloride Nov 2020 #17

The last resort... take to a repair shop. Tetrachloride Nov 2020 #18