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Apple Users

MyOwnPeace

(17,287 posts)

4. Quick try:

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 03:34 PM

Nov 2020

Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.

Good luck!!!!

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my iPad is frozen, can't turn it off to restart it......help [View all] a kennedy Nov 2020 OP

Hold the off button down until it turns off. True Blue American Nov 2020 #1

it doesn't turn off........I've tried that and it doesn't turn off. a kennedy Nov 2020 #6

Sorry, that is how mine always worked True Blue American Nov 2020 #10

Keep holding it down for about a minute LiberalArkie Nov 2020 #14

Nope, not turning off, held it down for almost 3 minutes..... a kennedy Nov 2020 #21

Plug it in and charge for awhile kimbutgar Nov 2020 #2

mine freezes constantly ebbie15644 Nov 2020 #3

Quick try: MyOwnPeace Nov 2020 #4

I don't get that red slider thing, because it doesn't turn off. a kennedy Nov 2020 #11

Another random idea: if you are a Mac owner, plug the iPad into the Mac. Tetrachloride Nov 2020 #16

that's the force shut down. SmartVoter22 Nov 2020 #25

you tube videos helped me with that problem. SCLumbeelady Nov 2020 #5

It should turn off and restart if you press and hold the sleep/wake and Home buttons The Velveteen Ocelot Nov 2020 #7

No no no... Vdizzle Nov 2020 #8

I'll try this......thanks. a kennedy Nov 2020 #22

YES, YES, YES, thank you, thank you, thank you..... a kennedy Nov 2020 #23

Cheers! Vdizzle Nov 2020 #24

Hold plcdude Nov 2020 #9

in the SETTINGS, there is a SHUTDOWN Tetrachloride Nov 2020 #12

The OP says it's frozen so they might not be able to open the settings menu. The Velveteen Ocelot Nov 2020 #15

Yep, remembered that about 20 seconds after posting. Tetrachloride Nov 2020 #19

Another way is to let the battery run out. Tetrachloride Nov 2020 #13

Yes Lucy Nov 2020 #20

You might try washing your hands. MAYBE, the electrostatic aspect Tetrachloride Nov 2020 #17

The last resort... take to a repair shop. Tetrachloride Nov 2020 #18