Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Apple Users

onehandle

(51,122 posts)

1. Make sure your machine is 100% backed up before you take it in.

Reply to shanti (Original post)

Mon Jul 8, 2013, 12:48 PM

Jul 2013

When you make the appointment at apple.com/retail/geniusbar , you will be advised to do so.

I suggest doing it with Time Machine, in case you have to re-image your drive. Your passwords will be in your Keychain.

And/or use a program to make a bootable backup.

On top of that, I use 1Password to retain my passwords, which are stored locally and in Dropbox.

If don't use a program, I would start recording your passwords some way or another.

If it's just your trackpad, your drive will likely stay intact, but better safe than sorry.

Edit history

Please sign in to view edit histories.

Recommendations

0 members have recommended this reply (displayed in chronological order):

8 replies

= new reply since forum marked as read

Highlight:

Taking your Mac to the Genius Bar [View all] shanti Jul 2013 OP

Make sure your machine is 100% backed up before you take it in. onehandle Jul 2013 #1

Thanks shanti Jul 2013 #3

My brother has some Genius Bar horror stories. Initech Jul 2013 #2

For now shanti Jul 2013 #5

Are you concerned about them losing your passwords or stealing your passwords? Stinky The Clown Jul 2013 #4

Thanks stinky shanti Jul 2013 #6

Just use FileVault + Time Machine sir pball Jul 2013 #7

Remove the battery and run off the power cord. Bozita Jul 2013 #8