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elocs

(23,272 posts)
5. I have a 3 year old Lenovo Chromebook, use it for web surfing, online ordering, email.
Wed Apr 17, 2024, 12:36 PM
Apr 2024

I had just changed my password (nothing complex or long) and had written it down so I was confident I had it when I restarted my computer and was given the notice it was the wrong password, tried different variations (lowercase, upper case letters), still wrong.
Finally I was able to create a new password and recover my Google account. Then to get on again I was also asked for my old password which the reason I needed a new one is because I had the old one wrong.
This should not, not, not be this hard. I have 3 methods for Google to verify that it is my account, so why are they not good enough?

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Latest Discussions»Help & Search»Computer Help and Support»Help!!! I've spent hours ...»Reply #5