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Computer Help and Support

canetoad

(18,548 posts)

4. I'm heading off with the dog in a minute

Reply to CTyankee (Original post)

Sat Feb 10, 2024, 03:20 PM

Feb 2024

But can you tell us what happens?

Do you get a dialogue box popping up? If so, what does it say. Does the printer spring to life or remain dead?

What I'm getting at - is the printer recieving data and trying to print and something is stopping it, or is no signal being sent to the printer. Knowing this would help enormously.

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Highlight:

We can't print from Word files. We tried the unplug/plug routine our computer guy recommended but it didn't work. [View all] CTyankee Feb 2024 OP

Check to make sure the printer is selected when you tell it to print The Blue Flower Feb 2024 #1

Also be sure you're not printing to file. lastlib Feb 2024 #7

Have you updated your PC software recently? Raven123 Feb 2024 #2

Printers are finicky, so there are a lot of possibilities. TwilightZone Feb 2024 #3

I'm heading off with the dog in a minute canetoad Feb 2024 #4

Thanks. Will try that! CTyankee Feb 2024 #5

Windows has little troubleshooter programs built in. There is one for printing BootinUp Feb 2024 #6

Follow these basic diagnostic steps LPBBEAR Feb 2024 #8