Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Computer Help and Support

Showing Original Post only (View all)

UTUSN

(73,223 posts)
Sun Jan 21, 2024, 02:56 PM Jan 2024

Repeat problem with Windows Spotlight, after fix from last year doesn't fix anymore. UPDATE *FIXED*! [View all]

Last edited Sun Jan 21, 2024, 07:14 PM - Edit history (1)

*** ON EDIT: *FIXED*, Spotlight is back. See Post #4 below. ***


Well, last year I didn't even know the name of the program (Spotlight) to get fixed. Now I do but this time the problem is worse.

I've learned some really basic things - like the difference between the Login screen and the Lock screen Background/Desktop screen.

*** So the 3-4 years with this laptop, there has been this nice feature, now I know as "Spotlight", that upon Powering On puts beautiful pictures of whatever (landscapes, architecture, animals) with the option to Like/or Not, and if Not, immediate replacement with something else. That's on the Login screen, then at logging in sent to the Desktop where you have a SEPARATE option of your own personal Picture choice permanently Background.

*** So the problem last year and now: The Spotlight beautiful picture feature is gone. The fix was to go to Settings, selecting Personalization, then setting both (separately) the Lock Screen (Log in) and the Background (desktop) visuals. Last year this fix worked, getting Spotlight in the Log in screen and the personal picture in the Background screen. Can do this - keeping each separately. But the CHANGING Spotlight doesn't CHANGE, and shows not a beautiful visual, but rather a screen-saver type frozen abstract image.

*** Last time discovering all those options, via Google, worked. This time I did all those things and couldn't achieve the working Spotlight. And this time went through the Windows Chat for two hours, with the chat-ER tech going through (for himself) all of those things I had already done, then finally in exasperation getting into those Advanced little black box typing formulas including some kind of Advanced scanof the System that resulted in finding and fixing some Corrupt files. And the result was THE SAME non-working screens for Spotlight. So the Tech went to a Download page to (re-)install Windows 11 and said my internet connection is slow and will take a couple of hours that he's not allowed to sit through, and signed out just telling me to leave the computer On and when done, get back to them if needed.

I could see ZERO downloading activity going on but left it on all night. FEARING that my documents and pictures and programs would be gone. When it was all over there was ZERO downloading activity evident, my stuff is still there sort-of with some re-Opening needed, but the Spotlight still not working.

Anybody's insight will be appreciated.




5 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Latest Discussions»Help & Search»Computer Help and Support»Repeat problem with Windo...»Reply #0