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MerryHolidays

(7,715 posts)
6. To rule out electrical issues
Thu Jun 3, 2021, 05:56 PM
Jun 2021

Check the breaker box....we had an issue in our new house where the Xfinity cable tv box kept going on and off....I called Xfinity, but they couldn't figure it out. I then called an electrician, and it turned out that a circuit breaker in the panel needed to be replaced.

If that's not it, it is absolutely not normal for a modem to do this.

Can I suggest you call Xfinity and see if they will help. They probably won't since it's your own equipment. However, ask them what speeds you can upgrade to and what kind of equipment you need. I was PLEASANTLY surprised at the massive increases of speed we got (which also helps with multiple users all sharing the same bandwidth) plus HBOMax for pretty much the same price I was paying for speeds 67% below what they were offering. I don't know if you need it (we did), and I had to buy a DOCSIS 3.1 modem for around $159 to take advantage. It was WELL WORTH, since we have several video conferences for work and school going on at our home.

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My router has been rebooting [View all] Ron Obvious Jun 2021 OP
Hmmmm... MerryHolidays Jun 2021 #1
It's an Asus RT-AC66u g-router/modem Ron Obvious Jun 2021 #3
To rule out electrical issues MerryHolidays Jun 2021 #6
Looking at the log Ron Obvious Jun 2021 #2
"Nazgul" is an old flaky Windows XP system I've been connecting for the last few days. Ron Obvious Jun 2021 #4
Try this google search "asus rt-n66u reboot loop" MerryHolidays Jun 2021 #8
I do have Vonage adapter on the net. Ron Obvious Jun 2021 #9
Can you unplug it and see? MerryHolidays Jun 2021 #10
I will do that if shutting off the old XP system doesn't fix it. Ron Obvious Jun 2021 #11
Same thing happened to me on Monday night at 12:30 AM BigmanPigman Jun 2021 #5
A related link CentralMass Jun 2021 #7
Latest Discussions»Help & Search»Computer Help and Support»My router has been reboot...»Reply #6