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Computer Help and Support

Ptah

(33,620 posts) Sat Jul 27, 2019, 05:46 PM Jul 2019

I have a HP Inspiron 15 3521 that, after years of steady use now [View all]

will only reboot to the HP .Recovery Manager

A few days ago I allowed Win 10 update 1903.
I had backed up to a WD passport, so almost all my stuff is backed up.

I spent most of a day allowing HP Recovery Manager to reinstall Win 10.

I spent most of the next day copying from backup to the laptop.

Worked fine for two days then BOOM!

Windows shut down and now I am back only getting the HP .Recovery Manager.

Arrrgh!

Thanks in advance for any consolation, suggestions or beer you may provide.

16 replies

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Highlight:

I have a HP Inspiron 15 3521 that, after years of steady use now [View all] Ptah Jul 2019 OP

Something in backup...corrupted pbmus Jul 2019 #1

Do you mean that my WD passport is corrupted? Ptah Jul 2019 #2

You said you were copying from backup.. pbmus Jul 2019 #5

It crahsed a week after I backed up the laptop to the external drive. Ptah Jul 2019 #6

I am suggesting that you try to start with clean copy... pbmus Jul 2019 #8

I did not install Win 10 from the external drive. Ptah Jul 2019 #9

This might help pbmus Jul 2019 #15

How old is the laptop? Does it have a hard drive or a SSD? Quemado Jul 2019 #3

Must be a Dell in an HP body. Ptah Jul 2019 #4

Sinclair Lewis opened "Babbit" by describing how George Babbit awoke, listening to his neighbor. . . Journeyman Jul 2019 #7

Thanks. Ptah Jul 2019 #10

Try checking your drive for errors canetoad Jul 2019 #11

I'll try that if HP Recovery Manager finishes reinstalling Win 10 Ptah Jul 2019 #12

You have my consolations and we SHOULD meet for a beer (or girly drink). Kali Jul 2019 #13

The laptop is starting to look more and more like a nail. Ptah Jul 2019 #14

So sorry, Kali Jul 2019 #16