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Computer Help and Support

True Dough

(21,773 posts)

7. I'm not having problems with speed currently since this laptop is only four months old

Reply to customerserviceguy (Reply #6)

Sun Jun 2, 2019, 11:03 PM

Jun 2019

It was my previous models that turned into snails.

I can't follow your instructions exactly on Windows 10 but, using task manager, I can see there are about 30 or more services running currently. I wouldn't turn off any of them without knowing exactly what they do first. Could Google them one by one, I suppose.

My CPU is running at no more than 6% capacity, my memory is at 39% used and the disk jumps around a lot, ranging between 5% and 21%.

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Not impressed with HP customer service [View all] True Dough Jun 2019 OP

They suck. SamKnause Jun 2019 #1

Yeah, they were pushing the extended warranty HARD True Dough Jun 2019 #2

They lied. SamKnause Jun 2019 #3

Carly Fiorina customerserviceguy Jun 2019 #4

A 12-year-old laptop? True Dough Jun 2019 #5

Nope customerserviceguy Jun 2019 #6

I'm not having problems with speed currently since this laptop is only four months old True Dough Jun 2019 #7

So far, so good customerserviceguy Jun 2019 #8