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Computer Help and Support

SamKnause

(14,014 posts)

3. They lied.

Reply to True Dough (Reply #2)

Sat Jun 1, 2019, 08:09 PM

Jun 2019

They told me if I bought the extended warranty they could instantly fix my computer,

and I wouldn't have to take it any where to be repaired.

They didn't ask me if my computer could access the internet.

One of my drivers had an issue.

That would have saved all of us a lot of time and hassle.

After I bought the extended warranty, they inform me they can't fix my computer.

What a rip off.

At least I had no problem with the cancellation.

They were not interested in helping me at all.

HP support is nothing but a ploy to sell you their extended warranty.

I did not have my computer repaired.

I bought a Dell.

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Highlight:

Not impressed with HP customer service [View all] True Dough Jun 2019 OP

They suck. SamKnause Jun 2019 #1

Yeah, they were pushing the extended warranty HARD True Dough Jun 2019 #2

They lied. SamKnause Jun 2019 #3

Carly Fiorina customerserviceguy Jun 2019 #4

A 12-year-old laptop? True Dough Jun 2019 #5

Nope customerserviceguy Jun 2019 #6

I'm not having problems with speed currently since this laptop is only four months old True Dough Jun 2019 #7

So far, so good customerserviceguy Jun 2019 #8