Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Computer Help and Support

SamKnause

(14,014 posts)

1. They suck.

Reply to True Dough (Original post)

Sat Jun 1, 2019, 05:49 PM

Jun 2019

I told them I would never buy another HP.

They lied and told me if I purchased the extended warranty they would fix my computer. (2 years old)

I fell for their bullshit.

After I purchased the warranty they told me they couldn't fix my computer.

I canceled the warranty and told them I would never buy another HP.

All of this occurred within a matter of hours.

The charge did not show up on my credit card, thank goodness.

Edit history

Please sign in to view edit histories.

Recommendations

0 members have recommended this reply (displayed in chronological order):

8 replies

= new reply since forum marked as read

Highlight:

Not impressed with HP customer service [View all] True Dough Jun 2019 OP

They suck. SamKnause Jun 2019 #1

Yeah, they were pushing the extended warranty HARD True Dough Jun 2019 #2

They lied. SamKnause Jun 2019 #3

Carly Fiorina customerserviceguy Jun 2019 #4

A 12-year-old laptop? True Dough Jun 2019 #5

Nope customerserviceguy Jun 2019 #6

I'm not having problems with speed currently since this laptop is only four months old True Dough Jun 2019 #7

So far, so good customerserviceguy Jun 2019 #8