Verizon ISP problems

[bucolic_frolic]

2. Update

It finally got to the point where it disconnected every 2 minutes. Tech support flagged a problem with the line. Then, without telling me it would be an extended outage, they disconnected my service for 9 days while the "central office" fixed the problem. It would have been 14 days if I hadn't plagued them to reconnect me. And they acted like the outage was an accident all along.

And the Supervisor told me on the phone it was a 9 day outage and to ask for credit. So far they credited me for 4 days. Petty thievery rules!

The result: I do have the option of Cable TV internet access. I'm looking into it, it's about the same cost. Librarian told me they have another cable provider, they had to ditch the phone company because they consider this area a "dead zone", whatever that means in terms of services, upgrades, reliability, or maintenance.

I have resolved to disconnect Verizon as soon as weekday steady employment puts me near reliable access such as a library. I can run eBay off that too, as well as all else.

So whatever you do, keep plugging. I get tired of fighting for every inch. Sometimes I just want to hang up on it.