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Computer Help and Support

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flamin lib

(14,559 posts)
Wed Sep 12, 2018, 03:04 PM Sep 2018

Have an issue that drives me crazy. [View all]

Using Paint Shop Pro from Corel to edit photos. Installed on three machines. All running Windows 10 installed over 7 with a full re-set, ie loose all data and apps for a clean start.

PSP has a feature that tags image files for easy retreival. That data is stored in a file imageDB.db. When closing the app that file should be saved and retrieved on restart. The two laptops work as expected but my Lenovo desktop loses that data every time I close the program. If I copy imageDB.db to another location and copy it back either before or after I restart the app everything works.

I've done a second W10 reinstall and no change.

Is there something in settings or elsewhere I might look for?

Customer support at Corel has given up as I'm the only user with the issue.

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