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Computer Help and Support

earthshine

(1,642 posts)

15. He freed up my computer ...

Reply to CanSocDem (Original post)

Sat Oct 28, 2017, 11:56 PM

Oct 2017

Last edited Sun Oct 29, 2017, 12:51 AM - Edit history (1)

Back up your data immediately. Prepare to migrate to a different computer.

You must not use your current computer in its current form.

A total wipe of the current computer would also be adequate, but you will need your files (documents, pictures, music, etc.) to be externalized so they can be added back to the computer after the wipe.

Assume they already have your data. That means bank, credit card, and identity info that's stored on your system is now their's.

But, if you have a backup, they can't lock you out of your own stuff.

I grieve with thee.

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25 replies

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Highlight:

Have I been tricked....??? [View all] CanSocDem Oct 2017 OP

YES, YES, YES janterry Oct 2017 #1

Yes, I think so unfortunately. Read this story which gives an example of such a scam... PoliticAverse Oct 2017 #2

"he talked me into an anti-virus program for $799.99" left-of-center2012 Oct 2017 #3

Do Not Send That Payment!!! Frustratedlady Oct 2017 #4

Follow Frustratedlady's advice and if it ever happens again, locking your screen, etc., just DonViejo Oct 2017 #5

What the ever loving .... Egnever Nov 2017 #21

No, that was after buying a DELL desktop. He definitely didn't overcharge me. Frustratedlady Nov 2017 #22

Ok but still Egnever Nov 2017 #23

The same thing happened to me solara Oct 2017 #6

"I don't know how they can disrupt someones computer like that." earthshine Oct 2017 #14

Thank you! solara Oct 2017 #16

I am sorry this happened. pangaia Oct 2017 #7

Some sites send that message - packman Oct 2017 #8

Good news AND bad news. CanSocDem Oct 2017 #9

call your bank/card company right now and stop payments!!! janterry Oct 2017 #10

My bank is closed on Saturdays. CanSocDem Oct 2017 #12

On the back of your card janterry Oct 2017 #13

yes, on the back of bank card is 800 number-OP has to call immediately. cancel that card. Sunlei Oct 2017 #19

Do you have a atm card? Phentex Oct 2017 #17

SCAM!!!!!!! Chasstev365 Oct 2017 #11

He freed up my computer ... earthshine Oct 2017 #15

yeah, you've been tricked into letting someone have remote access to your computer. Sunlei Oct 2017 #18

and put a freeze on your credit Phentex Oct 2017 #20

All's well. CanSocDem Nov 2017 #24

glad we could help! nt steve2470 Nov 2017 #25