Computer Help and Support

Frustratedlady

(16,254 posts)

4. Do Not Send That Payment!!!

Sat Oct 28, 2017, 05:49 PM

Oct 2017

It cost me $1K to clean my computer and forever to change all the passwords. I finally bought a new DELL and set it up clean. They will threaten you if you don't pay, but just tell them you have turned them into the police and hang up on them.

I made the mistake of thinking they were connected to Microsoft, as all kinds of Microsoft warnings were flashing all over the place. I should have closed down immediately without doing anything they instructed me to do.

Fortunately, my computer guru felt sorry for me and reduced his fees substantially, but it still took him several trips to finish the job. They kept popping up in the oddest of ways.

Change all your passwords and run Malwarebytes and your antivirus software. CCleaner, if you have it or any other cleaner. Do not open your bank site.

DO NOT PAY THEM.

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25 replies

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Have I been tricked....??? [View all] CanSocDem Oct 2017 OP

YES, YES, YES janterry Oct 2017 #1

Yes, I think so unfortunately. Read this story which gives an example of such a scam... PoliticAverse Oct 2017 #2

"he talked me into an anti-virus program for $799.99" left-of-center2012 Oct 2017 #3

Do Not Send That Payment!!! Frustratedlady Oct 2017 #4

Follow Frustratedlady's advice and if it ever happens again, locking your screen, etc., just DonViejo Oct 2017 #5

What the ever loving .... Egnever Nov 2017 #21

No, that was after buying a DELL desktop. He definitely didn't overcharge me. Frustratedlady Nov 2017 #22

Ok but still Egnever Nov 2017 #23

The same thing happened to me solara Oct 2017 #6

"I don't know how they can disrupt someones computer like that." earthshine Oct 2017 #14

Thank you! solara Oct 2017 #16

I am sorry this happened. pangaia Oct 2017 #7

Some sites send that message - packman Oct 2017 #8

Good news AND bad news. CanSocDem Oct 2017 #9

call your bank/card company right now and stop payments!!! janterry Oct 2017 #10

My bank is closed on Saturdays. CanSocDem Oct 2017 #12

On the back of your card janterry Oct 2017 #13

yes, on the back of bank card is 800 number-OP has to call immediately. cancel that card. Sunlei Oct 2017 #19

Do you have a atm card? Phentex Oct 2017 #17

SCAM!!!!!!! Chasstev365 Oct 2017 #11

He freed up my computer ... earthshine Oct 2017 #15

yeah, you've been tricked into letting someone have remote access to your computer. Sunlei Oct 2017 #18

and put a freeze on your credit Phentex Oct 2017 #20

All's well. CanSocDem Nov 2017 #24

glad we could help! nt steve2470 Nov 2017 #25