Can't open my canvasser files

[madamesilverspurs]

Last edited Tue Oct 11, 2016, 03:15 PM - Edit history (1)

GAAAHHHHHHH!!!!!!!!! Windows did a huge update overnight, everything is totally different. And I can't open any of my Publisher files; used to just go to my document list and click to open, now it wants me to choose an app -- none of which are familiar. Used to open everything through Office, can't even find that now.

Any ideas? Kind of desperate here, just prepared candidate walk lists for canvassers and now can't open them to send them to the office for printing. Lousy timing, eh?


Update: Spent a couple hours on the phone with Microsoft customer service. Turns out that something had removed my Office Suite; they did a remote download and reinstall. It worked, I can now access my files again. Following the panic nightmare of having to recreate all those files, I'm glad I have my annual cardiology checkup today. Yeesh. And thanks for the help!