Why am I being signed off when I didn't want to sign off?

[Ligyron]

In fact I would never sign off given a choice. What is causing this to happen?

I’m a Star member too btw.

Thanks for any help someone might provide.

[viva la]

1. I find when I check DU on my phone

I get signed off on my laptop.

[ItsjustMe]

2. It's probably just a browser issue

Are you using Firefox?

[Ligyron]

10. No Safari.

And it is random. Sometimes I can stay on and sometimes I have to sign back on again.

Weird…

[TreasonousBastard]

3. No idea, but it happens to me, too...

I use Opera and when I shut off the computer or otherwise close Opera I have to log in again.

But, doesn't happen in Opera on my phone.

Or on Firefox, or Vivaldi, or any other browser I've tried.

Too many possibilities to worry about. I just log in again- at least it keeps my password.

[Rhiannon12866]

4. When you sign back in do you remember to check "Remain logged in at this computer?"

I sometimes forget to do that.

[Ligyron]

11. I sign on by using my fingerprint and it covers that feature up

[Rhiannon12866]

12. Then maybe that's why you don't stay logged in?

[vanlassie]

5. If my browser is in "Private" mode, I'm signed out.

[Ligyron]

8. By Gawd I Wonder if that's what's happening?

I need to go check it out…

[happybird]

6. It automatically logs you out every so often

I think it’s after a week, maybe two? Can’t remember the exact time frame, just that I have to log back in again periodically on both devices. I think it’s a security measure?

[Ligyron]

13. Maybe

But this happens on my IPhone, never tablet or puter and I’ll get signed out randomly during any one day or sometimes not.

Strange.

[Princess Turandot]

7. Try deleting the DU cookies..

That's where some of the password info resides; they can become corrupted.

One quick way to delete them from within a browser:
-While you're on the DU website, click on the lock icon on the left end of the address bar
-In the lower part of the dialog box, click on 'cookies'
-In the 'allowed' tab, highlight each line and click 'remove'

[Ligyron]

9. This sounds promising thank you!