UPDATE: Does anyone have a subscription to Hulu?

[Marthe48]

Last edited Tue Sep 17, 2024, 01:55 PM - Edit history (1)

I signed up a couple years ago and watched the first 2 seasons of Only Murders in the Building. I haven't logged in for a long time, but kept the subscription, paid every month.

I thought I'd log in and start watching season 3, but when I do, I get a popup that says to use a Disney log in, and if I don't have one, I'll be redirected. But I don't get redirected. I tried to get Hulu help, but I have to log in, and can't.

I saw that Google Play Store has a Hulu app, but if I try to download that, I get my phone or my tablet as choices, but not my laptop. I wanted it on my laptop. I used Hulu on this laptop when I used it before.

If I have time, I'll try to get in touch with Hulu some other way. It sucks that everything is so complicated.

Sept. 17: I finally had a chance to get back to this. I got a link to get a new password, and got into my account today. My plan was to cancel, and then start a new account. I read a post from another DUer that disney was raising the price, so I canceled it. I'm not going to start a new account at this time, but at least I got the old account canceled and also the payment method.

Thanks again for all of the help!

[birdographer]

1. I had this problem!

Out of the blue I had to sign in on my laptop. All of a sudden they are telling me that starting August 2, I will be charged $87 a month for Disney+ and all kinds of things. And I couldn't get past that screen. Called them, the guy said no worries, your plan will stay the same.

Call them. They want money.

[Marthe48]

5. I'll call tomorrow

after a good night's rest.

Thank you.

[Eliot Rosewater]

2. Are you paid up and cant get in or are you trying to start subscribing again after a long absence?

https://www.hulu.com/welcome

Gives you 3 options, two are Disney bundles and one is in smaller print below that for HULU ONLY...

Upper right is log in and you should be able to log in there if you have an active account, you may have to start over.

[Marthe48]

4. I'm paid up

I got the email rect just a few days ago, for the latest charge. I have a Hulu shortcut on my laptop and that didn't get me anywhere.

I tried to get in on the login link and it went to the disney popup.

[sinkingfeeling]

3. Yeah it says 'MyDisney' on the Hulu login screen now, since they merged. I just login with the same

email and password I've always had for Hulu (last 8 years). Works fine.