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elocs

(23,044 posts)
Fri Mar 22, 2024, 06:29 PM Mar 2024

How do I log onto my existing Gmail account on my Chromebook?

When I click on to Gmail on Google I only get the choice to create a new account and not log onto my existing account. The same happens when I to to Gmail.com with the only choice is to create a new account.

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How do I log onto my existing Gmail account on my Chromebook? (Original Post) elocs Mar 2024 OP
I use the g-mail app arkielib Mar 2024 #1
I've tried that and it doesn't work, all of the Gmail icons take me to create a new account elocs Mar 2024 #2
I just found an answer, although inconvenient. elocs Mar 2024 #3
I'm having a similar problem with a new phone I bought. Emile Mar 2024 #4

arkielib

(343 posts)
1. I use the g-mail app
Fri Mar 22, 2024, 07:02 PM
Mar 2024

When I’m logged on to my Chromebook I’m automatically logged on to Google and G-mail. When I click on the G- mail app icon I get access without logging in directly to it. (G-mail icon is the big colorful M.)

elocs

(23,044 posts)
2. I've tried that and it doesn't work, all of the Gmail icons take me to create a new account
Sat Mar 23, 2024, 02:31 AM
Mar 2024

with no option to simply log on to my existing account, a method that I've used literally decades for this account. I can, however, log on to Gmail on my cell phone, but it takes forever for me to hunt and peck a message. I have restarted my Chromebook with no luck.

elocs

(23,044 posts)
3. I just found an answer, although inconvenient.
Sat Mar 23, 2024, 03:01 AM
Mar 2024

I was able to sign into gmail using Incognito mode. Why it doesn't work otherwise, I have no idea. When in Incognito, if I click on the Chromebook Gmail icon it takes me to the site to open a new Gmail account but not to sign into my existing account. Where it says "sign in" and I enter my Gmail address it just says "this account already exists". Again, ???

Emile

(29,293 posts)
4. I'm having a similar problem with a new phone I bought.
Sat Mar 23, 2024, 10:20 AM
Mar 2024

Thinking next time I'm back in town I will stop at an at&t store and get help.

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