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Computer Help and Support

grumpyduck

(6,647 posts) Sat Aug 20, 2022, 07:50 PM Aug 2022

Bitlocker on Windows 10?

A friend just reported that her laptop said that Bitlocker was activated and she can't do anything until it's resolved. I have not seen her screen.

I looked it up and it sounds like a protection device or something, triggered by this or that, and that you have to download a program to de-activate it.

Does this sound correct? Any thoughts?

At first glance, it just sounds like another example of Microsoft thinking they own you.

1 replies

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Bitlocker on Windows 10? (Original Post) grumpyduck Aug 2022 OP

If she uses a Microsoft account to log in LuvLoogie Aug 2022 #1

LuvLoogie

(7,536 posts)

1. If she uses a Microsoft account to log in

Reply to grumpyduck (Original post)

Sat Aug 20, 2022, 09:44 PM

Aug 2022

She could go to a different computer and log into her Microsoft account for a recovery key.

Then turn off bitlocker.

https://docs.microsoft.com/en-us/windows/security/information-protection/bitlocker/bitlocker-recovery-guide-plan

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